Subject to the terms of this return policy, unused supplements in original condition, within 30 days of purchase within the U.S. at rootfunctionalmedicine.com may be returned by mail for a refund (excluding shipping and handling charges). Contact us for specific return instructions at info@rootfunctionalmedicine.com.
With the original receipt, within 30 days of purchase: A full refund of the original purchase amount will be credited to the original form of payment.
Without a receipt or after 30 days: All returns made without a receipt or proof of purchase are subject to Root’s discretion and will be dealt with on a case by case basis.
The following products are NOT refundable:
- Root At-Home Test Kits
- Root Lab Tests
- Memberships
