Supplement orders within the U.S. over $100 ship free. Orders under $100 within the U.S. have an $8 flat rate shipping.

International shipping rates are $15 flat fee. Delivery is guaranteed to customs in Canada and the UK but not necessarily through customs and customers may be required to pick up.

Root ships only to the 48 contiguous states, Canada and the UK. 

Orders received on a business day by 12:00 Noon EST and in-stock will be shipped that business day.  Orders received after 12:00 Noon EST will be shipped the following business day. Any order placed Friday after 12:00 Noon EST will ship out Monday. Orders ship standard ground.

Subject to the terms of this return policy, unused supplements in original condition, within 30 days of purchase within the U.S. at rootfunctionalmedicine.com may be returned by mail for a refund (excluding shipping and handling charges).  Contact us for specific return instructions at info@rootfunctionalmedicine.com.

International purchases are not refundable.

With the original receipt, within 30 days of purchase:  A full refund of the original purchase amount will be credited to the original form of payment.  If the original payment was by gift card, a store credit will be issued.

Without a receipt or after 30 days: All returns made without a receipt or proof of purchase are subject to Root’s discretion and will be dealt with on a case by case basis.

Digital products or downloads are not refundable.