Privacy Policy

Root Functional Medicine, PLC (“Sponsor”, “we”, “our”, or “us”) respects the privacy needs and concerns of our customers. This Privacy Policy describes the personal information, such as your name, address, email address or phone number (“Personal Information”) we gather about via rootfunctionalmedicine.com (the “Website”) and this page does not include information stored on our HIPPA-secured Electronic Medical Record served by Cerbo by MDHQ. Information on this separate HIPAA privacy policy will be supplied upon registration of new clients.

By using the rootfunctionalmedicine.com website, the user agrees, without limitation or qualification, to be bound by this Privacy Policy.  When you provide Personal Information to the Website, you are consenting to the manner in which we will collect, use, disclose and otherwise manage your Personal Information, as set out below.

Who May Use the Website

The Website is not intended for users under the age of 18. If you are under 18, we ask that you not send us any Personal Information via this website. Parents or guardians of those under 18 may use the link to the patient portal to register for those under 18 as new or existing Root Functional Medicine clients.  The Website is intended for users from the United States and those not governed by privacy policies of other countries. Users from the European Union are advised not to disclose Personal Information to us. Do not send us information unless you consent to the application of United States law to the use and disclosure of your information consistent with this Privacy Policy.

Collection and Use of Personal Information

We receive and store any information you enter on our Site or give us in any other way. It is completely optional for you to participate.

We may collect Personal Information that you provide us when you:

  • Purchase, order, return, exchange or request certain information about our 
  • Contact customer service;
  • Visit or register for an account on the Website;
  • Enter into any contest or sweepstakes or respond to one of our surveys; or
  • Provide us with comments or suggestions.
  • Answer one of our surveys.

The Personal Information required to be provided with respect to the above enables us to process the relevant transaction, task or service, to verify your identity as required.

Promotional Information and Marketing Materials

You have the opportunity to sign up for e-mails with educational materials, promotional information, blog posts, and information about our products, services, sales and special offers. We may also send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers via the Websites, through customer service or via other means. If you would like to stop receiving such promotional information from us or do not wish to receive mailings (whether e-mail or paper mail) or who believe they are receiving those mailings by mistake can contact us by e-mail and request removal from the mailing list at the following e-mail address: info@rootfunctionalmedicine.com

Access to Personal Information by Companies that Work with Us or On Our Behalf

Some of our operations, such as our electronic commerce, may be managed by are unaffiliated companies or service providers. We may share Personal Information with these companies or services providers on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services. If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.

Sale of Business

In the event that we or some of our assets are sold or transferred or used as security, your Personal Information may be transferred to third parties as part of that transaction.

Cookies

We receive and store certain types of information whenever you visit our Site through the use of “cookies.” A “cookie” is an element of data that a Web site can send to your browser, which may then be stored on your system and is used to provide you with tailored information from a Web site. In most instances, you can set your browser to notify you when you receive a cookie, giving you a chance to decide whether to accept it. We use cookies information to analyze how frequently areas of the Site are being viewed, for automatic user recognition, and to improve your overall online experience with us.

Security of Personal Information

We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of the Website. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible.

Please be aware that other Websites which may be accessed through our Site, may collect personally identifiable information about you. These links are provided as a convenience to you and the inclusion of the link does not imply Root’s endorsement of any other company, its Web site, its privacy practices or the products and services it sells. The information practices of those third-party Web sites are not covered by this Privacy Policy.

Legal

We reserve the right to release personal and account information when we believe it is appropriate to comply with the law, other agreements, or to protect the rights, property, or safety of Root, our Users or others.

Social Media

We may provide online bulletin boards, forums, and/or chat rooms for users who visit our Site. Be advised that any postings will not be protected or confidential.

Privacy Policy Modifications

From time to time we may modify or amend this Privacy Policy in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion.

By using this Site, you signify your assent to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of this Site following the posting of changes to these terms will mean you accept those changes.

Contact Us

If you have any questions about our handling of Personal Information, please contact us by email info@rootfunctionalmedicine.com